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| Service tenet |
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| Kaicheng welcome you to join us. |
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Services on products such as cotton satin with care, Kai Cheng convinced that thoughtful intentions technology services and products, continuous innovation are equally important. Product of the lead must tie in with the leading Service, Kai Cheng is the real way of leading.
Kai Cheng calling system to customers (CALL-CENTRE) the introduction of service management, for all types of customers set up detailed customer profiles, and the implementation of Members management to more specialized modes of operation standardization.
Customer Service. Purchase, installation, repair merchandise advice the admissibility of complaints, you just need a phone call. Today, you buy a company's products; in this life, you are all the Kai Cheng's guests!
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PRE-SALE: good pre-sales services are important to ensure that the interests of customers that we allocated Treasury Professional Engineer at the Advanced Services to provide customers with pre-sales design and consulting services, recommend the most suitable equipment, the actual needs of clients to avoid improper selection and to give customers with unnecessary loss of benefits.
SALES PROCESS: a highly professional staff of professional services continue to take the initiative to follow-up service, free customer training, installation guide, carefully explain the operation of the main points, attention to matters in order to ensure that the product operates with high efficiency, minimize the use of clients due to improper occurred fault.
good pre-sales services are important to ensure that the interests of customers that we allocated Treasury Professional Engineer at the Advanced Services to provide customers with pre-sales design and consulting services, recommend the most suitable equipment, the actual needs of clients to avoid improper selection and to give customers with unnecessary loss of benefits.
Sales process: a highly professional staff of professional services continue to take the initiative to follow-up service, free customer training, installation guide, carefully explain the operation of the main points, attention to matters in order to ensure that the product operates with high efficiency, minimize the use of clients due to improper occurred fault.
AFTERMARKET: Service Products take the initiative to conduct regular inspection on the use of non-standard customers timely corrected, the functioning of test equipment, timely maintenance, once the fault, professional services personnel to quickly solve the problem, at the same time, information aggregation, Category set up for the client files, and to provide one year of free maintenance.
Kaicheng powerful technical force, and comprehensive network of services to provide you with pre-sale, sale, the after-sale service system at the same time improve customer service system, weWe sell products for the period of one year service warranty, you buy not only Kai Cheng pumps but also enjoyed the Kai Cheng give you the superior quality, perfect after-sales service, we can provide both economical and durable pumps to ensure that you use our products without worry.
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| If you have any questions you can also be through E-MAIL contact us:kaicheng@sh163.net |
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